At Seventy Seven, customer satisfaction is our priority. We take pride in offering premium dukhoon and long-lasting perfumes crafted with quality ingredients. If you are not fully satisfied with your purchase, you may request a return within 7 days of receiving your order.
To be eligible for a return, items must be unused, unopened, and in their original packaging. Due to hygiene and safety reasons, opened or used perfumes and dukhoon cannot be returned unless the product arrives damaged or defective. If you receive a damaged item, please contact our support team within 48 hours with clear photos for quick assistance.
Once your return is approved and inspected, refunds will be processed to the original payment method within a few business days. Shipping charges are non-refundable unless the return is due to our error.
Seventy Seven is committed to providing a smooth and transparent shopping experience with reliable customer care at every step.